Member Services

Membership is by invitation and the Board of Directors conducts checks to ensure that the prospective member will enhance the image and maintain the standards of quality workmanship and superior service expected from Car Craft Accident Repair Centres.

Car Craft supports its membership by:

• Negotiating favourable purchasing arrangements with suppliers;
• Co-ordinating group marketing and promotional activities;
• Establishing and maintaining superior standards of workmanship; throughout the group and the industry, and
• Customer Dispute Resolution
• Representing the members' interests at trade, insurance company and industry level.

As well as delivering quality repairs and services to consumers, the Car Craft Group offers its members a range of Advantage Business Services:

• Car Craft Panel & Paint Ltd - a buying group for WA members
• Car Craft Queensland Ltd - a buying group for QLD members
• CC Advantage Solutions - an invoice discounting / factoring service to assist with business cash flow
• Next Gen Recycling - a WA automotive plastic recycling business

The group is managed by a board of elected directors and each is the owner of a Car Craft member business.